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Local Water Quality Reports & Recommendations
Every year, local water systems publish a Consumer Confidence Report (CCR) that outlines where your water comes from, how it is treated, and what contaminants were detected during testing. While most public water systems meet federal and state drinking water standards, many homeowners still experience issues that affect taste, odor, plumbing fixtures, appliances, and overall water quality throughout the home.
Below are summaries of local water systems, common homeowner concerns we hear in our area, and water treatment solutions that may help improve water quality and protect your plumbing system.
Piedmont Water System
Common Water Characteristics
Piedmont Water’s systems use treated public water that is disinfected to meet Georgia EPD and EPA drinking water standards. Like many municipal systems, disinfectants such as chlorine or chloramines may create noticeable taste or odor concerns for some homeowners. Water quality can also vary slightly depending on location, infrastructure age, and seasonal conditions
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Common Customer Complaints
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Chlorine taste or odor
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Dry skin or hair after bathing
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White mineral buildup on fixtures
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Sediment after line repairs or heavy water usage
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Poor tasting drinking water
Recommended Solutions
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Whole-home carbon filtration systems
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Reverse osmosis drinking water systems
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Sediment pre-filtration
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Water softeners
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Point-of-use drinking water filters
See the Official Water Quality Report
Milledgeville Water Department
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Common Water Characteristics
The City of Milledgeville uses surface water from the Oconee River and treats it through filtration, corrosion control, pH adjustment, fluoridation, and chlorination processes. The 2024 CCR reported a Total Trihalomethane (TTHM) monitoring violation, and the city documented corrective actions in response. As with many municipal systems, disinfectant byproducts and aging infrastructure can contribute to homeowner concerns about taste, odor, and sediment.
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Common Customer Complaints
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Chlorine taste or smell
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Occasional cloudy or discolored water after line work
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Mineral buildup on plumbing fixtures
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Water heater scale buildup
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Drinking water taste concerns
Recommended Solutions
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Whole-home carbon filtration
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Reverse osmosis systems
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Sediment filtration
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Water softeners
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Scale reduction systems
See the Official Water Quality Report
Baldwin County Water System
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Common Water Characteristics
Baldwin County Water receives treated drinking water from the City of Milledgeville system. Water conditions may vary throughout the distribution system depending on location, plumbing age, and water demand. Homeowners may experience mineral buildup, chlorine taste, or temporary discoloration following maintenance or hydrant flushing.
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Common Customer Complaints
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Sediment in faucets or aerators
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Hard water spotting
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Chlorine taste
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Appliance scale buildup
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Cloudy water during heavy usage periods
Recommended Solutions
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Sediment filtration
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Whole-home filtration systems
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Water softeners
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Reverse osmosis drinking water systems
See the Official Water Quality Report
Eatonton Putnam Water & Sewer Authority
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Common Water Characteristics
According to the EPWSA Consumer Confidence Report, the system meets all federal and state drinking water regulations. The report includes routine monitoring for disinfectants, lead, copper, trihalomethanes, haloacetic acids, and other regulated substances. As with many municipal systems, homeowners may still notice chlorine taste, mineral residue, or scaling depending on household plumbing conditions and local water characteristics.
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Common Customer Complaints
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Chlorine odor or taste
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Hard water residue on fixtures
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Poor tasting drinking water
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Dry skin after bathing
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White spots on dishes or glassware
Recommended Solutions
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Whole-home carbon filtration
-
Water softeners
-
Reverse osmosis systems
-
Scale reduction systems
-
Drinking water filtration systems
See the Official Water Quality Report