Privacy Policy
Keith McDonald Plumbing (Gooddaughter Holdings, LLC) · Last updated: November 2, 2026
Keith McDonald Plumbing (“KMP,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our plumbing and septic services or our website, how we use it, and the choices you have. By using our services, you agree to the practices described here.
Information We Collect
• Contact information — your name, service and billing addresses, email address, and phone numbers (including mobile).
• Service information — jobs you schedule, work performed at your property, estimates, invoices, and service history.
• Payment information — payments you make to us. Card payments are processed by our payment processors; we do not store full card numbers.
• Communications — calls, texts, and emails between you and our office about your service, appointments, and account.
• Website information — basic usage data (pages visited, browser type) collected by our website platform when you visit keithmcdonaldplumbing.com.
How We Use Your Information
• To schedule, perform, and follow up on plumbing and septic work.
• To send appointment confirmations and reminders, arrival and completion notices, invoices, payment links, and account or billing messages.
• To respond to your questions and provide customer support.
• To maintain our business records, comply with the law, and protect against fraud.
How We Share Information
We do not sell your personal information. We share it only as needed to run the business: with service providers who help us operate (for example, our scheduling, phone, and payment systems), when required by law or a court order, or with your permission. Text messaging opt-in data and consent are never shared with third parties, as described in the Text Messaging section below.
Text Messaging
When you give us your mobile number — for example when you call for service, book a job, or ask us to text you — you agree to receive text messages from Keith McDonald Plumbing about your service and your account. These messages may include appointment confirmations and reminders, technician arrival notices, job updates, invoices and payment links, balance and payment reminders, and follow-ups about work we performed.
• Message frequency varies depending on your service and account activity.
• Message and data rates may apply, depending on your mobile plan.
• To opt out, reply STOP to any message and you will receive no further texts from us (other than a single confirmation). Reply HELP for help, or call us at (478) 451-0330.
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
• Consent to receive text messages is not a condition of purchasing any goods or services.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No system is completely secure, but we limit access to customer information to the staff and providers who need it to serve you.
Your Choices
• Opt out of text messages at any time by replying STOP.
• Ask us to correct or update your contact information by calling or emailing us.
• Ask what information we hold about you, or ask us to delete it where the law allows, by contacting us below.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with its “Last updated” date.
Contact Us
Keith McDonald Plumbing (Gooddaughter Holdings, LLC)
103 Garrett Way, Milledgeville, GA 31061
Phone: (478) 451-0330 · Email: info@keithmcdonaldplumbing.com